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Comunidad OFICIAL en T! de compras por Internet y Paginas Chinas. Bienvenidos a la Comunidad de Dealextreme, Focalprice, Pandawill, Tinydeal y otros. Dentro de la misma podremos mostrar compras realizadas, aconsejar,
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[PW] Conversacion por la tablet que no funciona-mas de 3 hor
por mas de 3 horas!!!
Anna 12:49:29
Hello.Welcome to pandawill. What can we do for you?
Me 12:49:42
hello i have a problem
Me 12:49:44
i buy this sku10017 and it never works , the tablet dont turn on, you sent me it bad
Me 12:51:42
are u there??
Anna 12:51:48
May I have the order number?
Anna 12:51:50
May I have the order number?
Me 12:52:04
sure
Me 12:52:06
100030576
Anna 12:55:31
Please hold on , I will check .
Me 12:55:36
ok
Anna 12:59:43
a few days ago , you said the charger is to big for the device .. Isn't it ?
Anna 13:00:02
and asked us to send you a new charger
Me 13:00:16
yes and my uncle have exatly the same Tablet
Me 13:00:34
so i charge the thabet with it
Me 13:00:47
and dont work
Me 13:01:58
the tablet never give me function signals
Me 13:02:52
are u there?
Anna 13:03:11
May I have more details ?
Me 13:03:21
sure
Me 13:03:28
the tablet dont work
Me 13:03:45
it just have a green light
Me 13:04:00
and the screen always off
Me 13:04:08
it dont turn on
Anna 13:04:33
after connected to the power charger .. any LED light in the charger and the device? and aslo , when you power it on , can it load into the system ?
Me 13:04:57
any computer can recognize the tablet
Anna 13:05:26
the tablet can not be recognized by any computer
Me 13:06:08
when i connected it just turn the Led Green in Red
Me 13:06:59
you say me tha i have to left it charging per 10 hours and it and nothing
Anna 13:07:08
and power on the device ,any thing happend ?
Me 13:07:16
nothing
Me 13:07:28
the sistem doesnt load
Me 13:07:49
just the black Screen like i never turn on it
Me 13:08:24
I'm worried
Anna 13:08:43
so the screen always black .. does the switch on /off button is on ?
Me 13:09:06
yes
Anna 13:09:28
yes means the switch is on ?
Me 13:09:58
yes
Me 13:10:17
I am a little worried
Anna 13:11:41
does the power button work ok? I mean never sucked when you press it ....
Me 13:11:58
i always buy in Focalprice and Dealextreme even in Buyincoins and this never happened to me before
Me 13:12:18
yes the power botton work
Anna 13:14:25
Focalprice and Dealextreme really do a good job ..
Me 13:15:07
yes and this is one of my shop with you
Me 13:15:13
i want a solucion
Me 13:16:10
i the forum so many people says that u send not working items......
Me 13:16:32
I dont knowif believe it..
Me 13:17:31
I trusted in pandawill
Anna 13:18:03
thank you for trust .
Anna 13:18:21
hang on for a few minutes ,please
Me 13:18:27
ok
ok
【System】You have a very long time not to send messages, and another 3 minutes, the system will automatically disconnect the dialogue
Me 13:25:47
i m wating
Me 13:29:14
..
Anna 13:31:25
I considered this seriously .. and i think it is better to return the device to us for an verification according to its situation now
Me 13:31:55
but i dont know how and i dont have the money
Me 13:32:31
you pay the shipend Return cost?
Anna 13:33:34
we will think about it after we get the device and verify the problems //
Me 13:33:51
i think that is injust
Me 13:33:56
it was your mistake
Anna 13:35:11
we need to get it verified before we can get any one blamed on this ..
Me 13:35:29
but the tablet never works
Me 13:35:33
you send it bad
Me 13:35:39
i trust in you
Me 13:37:06
i can still trust in pandawill
Me 13:37:12
cant*
Me 13:38:39
please dont try to get time
Me 13:38:44
i need a solution
Me 13:39:21
i deserve a solution
Anna 13:41:21
yes. please return the device to us ...
Me 13:42:03
that is illogical if i buy it is for use it
Me 13:43:17
and cant waste time and money time shipping to you when it was your mistake
Me 13:44:15
please be logical
Anna 13:44:32
please return it with the RMA number DA0000675 to the address
COMPANY: Shenzhen Danhonghaotian Trade Co., Ltd.
Receiver: Dandan wu
ADDRESS: Fl.4-5,7 Longtang Industry Park, Liuyue, Henggang, Longgang,
Shenzhen 518000, China.
Me 13:45:02
i think i will make a dispute in paypal
Me 13:45:09
what you think about it
Anna 13:46:21
we are glad to follow the paypal instruction to handle this matter ..
Me 13:46:57
one hour talking with you and nothing?
Me 13:48:02
please be logical
Anna 13:48:08
My suggestion is return the device accoeding to the description .. should you treat it as nothing .. i will keep silence .
Me 13:48:25
i cant pay for your mistake
Anna 13:48:53
Before we find out the people who should be blamed .. lets get the problems verified ..
Me 13:49:09
how can i talk with "Alejandro" or someone who speack spanish
Me 13:49:18
and what about the time
Me 13:49:25
i cant waste time
Anna 13:50:22
we care about the device .. and we will wait for the deive to be returned and get it solved ..
Me 13:51:04
and how long take that like 2 months! i cant waiting so long
Me 13:51:29
look i want my money back $85.49
Me 13:51:35
+ the shipping cost
Me 13:51:55
and the i will send you the "device" and you can keeep it
Anna 13:52:32
after we get the device and verify the problems, we will think about your request and give you a proper solvement
Me 13:52:55
no that is injust
Me 13:53:10
i just say
Me 13:53:34
Give Back my $85.49 + shipping cost
Me 13:53:46
and i will send you the tablet back
Anna 13:53:48
after we get the device and verify the problems, we will think about your request and give you a proper solvement
Me 13:53:52
and u can keep it
Me 13:54:15
you try to make me angry right?
Me 13:54:28
That will not work
Anna 13:55:01
No , I am trying to make myself understood .
Me 13:55:12
please tell me how can i trust in you?? if when i trust you send me a non working Device
Me 13:55:53
and im trying to make myself understood
Me 13:57:10
so please tell me how can i trust in you?? if when i trust you send me a non working Device
Me 13:58:32
im here i need a solution
Me 14:01:03
im still here
Me 14:01:44
i can be here all day
Me 14:02:26
i know one person who send you back a tablet and he close the paypal dispute and when the tablet arrive to China you say him that the tablet was "scratched" and i know that isnt true
Me 14:04:24
Hey "Anna"
Me 14:04:27
?
Anna 14:05:44
Should you are willing to trust in us , do not need yo know "HOW".
Edit asi sigue la conversacion
Me 14:04:24
Hey "Anna"
Me 14:04:27
?
Anna 14:05:44
Should you are willing to trust in us , do not need yo know "HOW".
Me 14:06:36
You let me down before
Me 14:08:36
and if you were me?
Me 14:08:40
I am offended
Me 14:09:27
im sure that you are not a bad person
Me 14:09:52
this is unfair
Anna 14:10:15
Much regret to note that .. but , that is what i can do now ...
Me 14:10:37
i sure that you can do more
Me 14:12:52
Anna
Me 14:12:53
please
Me 14:13:27
please make a consultation with your superiors
Me 14:14:31
i know that you can help me
Anna 14:15:44
I understand your situation totally , and aslo know that you want more resovlement instead of the return .while , it is really a truth i could not get more due to no more information avaialble . .
Anna 14:16:18
So should you do not mind waiting .. we can email you after Oct 5 when discussed with the supervisor
Me 14:18:16
but how i know that pandawill dont want to make time?
Me 14:18:27
please tell to your supervisor
Me 14:19:01
that I was saving per months
Me 14:19:05
for that tablet
Me 14:20:46
and my proposal is that if you give me back my $85.99 + the Shipping cost to China From El Salvador i will send you bact the tablet and you can keep it
Me 14:23:18
and?
Anna 14:23:53
sorry , we could not refund before we get the device and get the problems verified .
Me 14:24:29
and i cant send you before i get my refund....
Anna 14:26:21
we will wait for the item to reach to us . thanks
Me 14:26:28
no
Me 14:26:30
wait
Me 14:26:42
i say i dont send you anything
Aqui agrego mas!!! y aun nada
Anna 14:27:50
so we could not refund the money
Me 14:28:46
why do you think that i dont will send you back when i have the money is that?
Me 14:28:54
im not like pandawill
Anna 14:29:44
even you buy the item in a local store , the seller aslo can only refund you when you return the item to the store .. and it is the same to the online purchasing too .
Me 14:30:06
im a honest person a working person
Me 14:31:03
you and I know that this is not a local store
Me 14:31:04
these purchases are based on the customer confiansa they have
Me 14:32:31
how i say before i maked shop in Buyincoins, Focalprice, Dealextreme, Mujeres-jersey
Me 14:32:50
and this never happened before
Me 14:35:03
these purchases are based on trust that the client will have!
Anna 14:35:30
Sorry , pleas follow our instruction in order to get it solved soon
Me 14:36:14
please, look im a men who want a solution a fair solution
Me 14:36:35
and i sure that you know that is Unfair
Me 14:38:28
i know that u ar a Pandawill employee but...... please that is so unfair
Me 14:40:14
We are close to having two hours in this chat
Anna 14:41:26
that is true .. we are both spending more than 2 hours on this case .
Me 14:41:57
can you help me please?
Me 14:42:05
i know that u can
Anna 14:43:49
I provided the RMA to you , and you can return it back.. Much regret to say that no more can be provided right now due to not enough information is available now
Me 14:44:54
i will make a paypal dispute frist and you know that paypal will get me the reason
Me 14:45:39
but please consulte my case with you supervisor and send me a email with what he say about it
Me 14:48:39
so?
Edit: esto sigue!
Anna 14:59:19
that is what i can do according to the business rules right now.
Me 15:00:50
but the "Business rules" are Unfair Right?
Me 15:01:50
i know that u know it and i know that u can help me just if you want
Me 15:04:06
I'm friends with a person who buys the f9191 two not working product
Me 15:04:34
so i think you always have this kind of problems
Edit: agrego mas
Anna 14:59:19
that is what i can do according to the business rules right now.
Me 15:00:50
but the "Business rules" are Unfair Right?
Me 15:01:50
i know that u know it and i know that u can help me just if you want
Me 15:04:06
I'm friends with a person who buys the f9191 two not working product
Me 15:04:34
so i think you always have this kind of problems
Me 15:05:42
and you know that
Me 15:10:37
post-purchase service this is it?? i dont think so..... you want to make me angry but im not
Me 15:11:52
i dont know if pandawill save all the conversation when i was iterested in Buy the Tablet i made u a lot of question and you Anna an Robin always reply me
Me 15:12:29
with amability and now?? i have a proble because of you and what do you do??
Me 15:12:33
Nothing?
Anna 15:15:18
I already provided the solvement .. you can think about
Me 15:16:02
im thinking about it and you want to an unlogical solution
Anna 15:16:57
that is the best i can provided right now .
Me 15:16:59
i made a order with my savings
Me 15:17:05
you send me a Tablet
Me 15:17:21
you send me a Not working tablet
Me 15:17:33
you made that mistake
Me 15:17:48
you said me that i have to pay for that?
Me 15:18:02
i have to waste time for your mistake?
Me 15:18:09
pandawill mistake?
Me 15:18:19
are you saying that right?
Me 15:18:24
right?
Me 15:18:33
right?
Me 15:19:01
i have to waste money??? Time?? for you mistake? is that
Me 15:19:07
that is that u want??
Me 15:21:07
Right?
Ultimo edit de hoy se cerro esa conversacion y comence otra y fue con Anna..... que me ignoro y se burlo de mi diciendo que esta muerta miren
Anna 05:41:09
Hello.Welcome to pandawill. What can we do for you?
Me 05:41:31
hey
Me 05:41:39
i dont will send my tablet
Me 05:42:29
How can i talk with Alejandro?
Me 05:42:36
or someone else
Me 05:43:37
please i just want to know
Me 05:43:53
how can i talk with someone else
Me 05:44:06
cuz ur unfair
Me 05:46:50
please
Me 05:48:38
so?
Me 05:50:06
Anna are u there?
Anna 05:52:41
Anna is dead ...
Me 05:54:04
are u kidding me with my problem??
Me 05:54:43
what do u think Paypal says about it?
Me 05:56:06
so?
Me 05:56:54
so?
Me 05:57:51
you alwasy do that with all your costumers?
Me 05:58:59
i dont have money to send you the tablet
Me 05:59:18
i cant waste time
Me 06:01:23
what do u think Paypal will says about it?
Me 06:02:03
i know u are there
Me 06:02:20
and i know that i can talk with someone else
Me 06:04:32
so?
Me 06:04:38
about 3 hours and nothing?
Anna 06:05:35
please return it with the RMA number DA0000675 to the address
COMPANY: Shenzhen Danhonghaotian Trade Co., Ltd.
Receiver: Dandan wu
ADDRESS: Fl.4-5,7 Longtang Industry Park, Liuyue, Henggang, Longgang,
Shenzhen 518000, China.
Me 06:07:33
how can i talk with someone else??
Me 06:07:33
Robin
Me 06:07:33
or anyone
Me 06:07:34
Alejandro
Me 06:09:32
tell me that
Me 06:09:34
how can i ??
Me 06:10:50
so?
Me 06:12:19
so?
Me 06:13:03
so?
Me 06:15:01
so if you dont answer me i understand that Pandawill Give me a Full Refund ok?
Me 06:15:14
that is
Me 06:15:34
right? ok so pandawill Give me A full Refund
mas de 3 Horas y media y nada menos mal que soy paciente al final eso fue todo por hoy mañana armare la disputa en paypal
Miren lo de color azul
Moraleja no comprar en pandawill
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48 respuestas
Huy, que bajon, Ojala que te valla bien
; Mirarle el lado bueno no tubiste que aguantar la musiquita de espera 
se quieren safar de todo los chinos!
prendeles fuego y no los sueltes
Gracias por el apoyo
ratas
Se quieren safar de todo!
Como en 3 días me llegará la misma tablet, espero y no me suceda lo mismo y me quieran dar bajón porque si no les tiro la pagina
a mi me hicieron lo mismo con un mp4 que compre en el cleareance sale a 10 DLS y que nunca encendio ...al final no me devolvieron nada porque lo compre en el cleareance segun ellos... sabes cuanto me dieron? 1 dolar feo!!!!!
Trankilo peluchin xD!
Mira capo, son super irritantes, y cuando se quieren hacer los boludos, se hacen los Reboludos!!!! a mi me paso con DX. haceles una disputa! y que te devuelvan la plata, compratela de otro lado.
xD eso seria bueno
son redesesperantes!!!! la disputa no se si me dirian que la tengo que enviar denuevo
Hace la Disputa! despues ves que pasa... pero mientras tanto, para que no pase mas tiempo y te quedes sin chances despues!.
Que te compraste la GPAD G10?
Yo la tengo y en un momento despues de flashearla de la version 2.1 de android a la 2.3 le paso lo mismo.
Me recorri todo el foro de pandawill y nadie supo que decirme pero lo solucione.
La unica manera que tuve de revivirla es dejarla conectada con el cable usb hasta que se quedo trabada con el led verde prendido, eso quiere decir que la tablet se queda prendida a pesar de no tener sistema operativo.
Una vez que eso funciona si podes flashear la tablet para ponerle android de vuelta. Cualquier duda consultame, no me explayo mucho porque por ahi este no es tu problema.
saludos
Jaja me fume toda la conversacion. Yo te lo habia dicho en el post anterior, hacen lo que sea por unos miseros dolares. Si fuera vos ni esperaria, simplemente les aviso que estoy abriendo la disputa y vas a esperar el tiempo que sea necesario para que te devuelvan la guita. Seguramente paypal te haga enviarla, pero deciles que no tenes plata para un envio, asi la unica solucion logica seria devolverte la plata.
A estos chinos hay que tenerlos cortos, se te hacen los amigos, pero el servicio post-venta es sanguinario, les importa todo poco y nada.
no creo que eso me funcione ya que la tablet me vino sin encender osea que vino dañada de fabrica
Eso hare solo que no se muy bien como
Sinceramente no tengo nada de dinero para enviarla!!!
Ahi agrege aun mas de la conversacion estos chinos son tan molestos
Yo tengo el mismo problema con un celular, esta ana tiene problemas mentales
a comprar a zavvi !!!