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Taringa! has a channel to report content that may infringe the rights of third parties. Learn how it works and how to report. Remember to use this channel in a responsible way.

What is Taringa!

Taringa is a web platform (social network) where millions of users share all types of content through different sections such as Channels, feeds and profiles. This content is commented and valued by the community. Taringa allows you to express yourself and connect freely, exposing ideas, thoughts and content with millions of people around the world.
Taringa! is one of the 10 most visited websites in Latin America, according to COMScore.

Taringa’s commitment with the author's rights and internet neutrality

Freedom of expression is an essential value for Taringa! We work every day to generate a democratic platform, where people can express themselves in equal conditions and have greater access to information.

Platforms like Taringa! allow anyone with Internet access to spread their ideas and make their voice heard in the world, without intermediaries. Our goal is to enhance this tool and limit to the minimum possible any intervention on the contents created by the community itself. We seek a constant balance between the freedom of expression of users on the Internet and respect for the rights of third parties, the care of minors, and intellectual property rights.

Information technologies inaugurated new challenges for freedom of expression on the Internet. In this sense, Taringa! defends the so-called "net neutrality", according to which no type of content should have privileges on the Internet. All sites, from the most visited to the least successful, have the same right to circulate on the web without any arbitrary prior discrimination by any web service provider.

Commitment with third parties

As part of its commitment to freedom of expression, Taringa! does not control in advance the contents published by users on the platform, to avoid incurring in cases of prior censorship.

Likewise, Taringa! has an official whistleblowing channel through which any person, company or institution can directly contact the company to notify content that they consider may violate any right. They are reviewed with high celerity and written off in the corresponding cases.

In addition to the complaints made by users, Taringa! establishes policies of care towards third parties, which limit the dissemination of personal information of third parties, such as emails, names and telephones, as well as the publication of adult content, apology of crime and links to archives hosted in hosting that are intended remunerate users economically, among others.

How to report and in what cases

If you consider that some content of Taringa! may be infringing your own or third party's rights, you can report it through three ways:

  • Through the Form located on the complaints page
  • Through the email [email protected]. In this email you must specify:
    • Content’s URL.
    • The reasons on which such a claim is based.
    • Identification and contact information of the person sending the report
    • Declaration of good will on the ownership of the content reported.

Once the complaint is received, it is analyzed by our specialized team, and the corresponding actions are taken. Some of the reasons to report a content:

  • Racist content / Apology for violence
  • Infringe copyright
  • Contains images or personal information
  • Child pornography

In addition to disabling the publication, Taringa! reserves the right to apply a suspension to the user who generated the content.

The user who reports is fully responsible to Taringa! and / or third parties for the abusive, unjustified, or indiscriminate exercise of the complaint procedure.

Users are duly notified when a content is eliminated from Taringa!

Taringa’s commitment with the author's rights

Taringa! recognizes the legitimate defense of copyright on the Internet.

The company adopts an efficient process called "notices and takedown" based on the North American model of Intellectual Property known as the DMCA, which is implemented by important companies on the Internet.

Through this mechanism, we offer any owner of a work, copyright or patent, a channel so they can communicate directly with Taringa! and notify a content that may be infringing their rights, to be removed.

What is DMCA?

DMCA (Digital Millenium Copyright Act) is the United States Intellectual Property Law sanctioned in 1996 by Bill Clinton, which proposes a model for managing copyright on the Internet. DMCA provides a legal process through which any Internet service provider can be requested to remove access to content that has been uploaded without the authorization of the person holding the copyright. At the same time, the Internet provider company must notify the owner of the website or the deleted content so that they can file a counterclaim if they do not agree with it.

How to report if I’m a copyright owner

Owners of copyright that considers that a user shared a protected content without his authorization in Taringa! can make the complaint through two ways:

  • Through our Report Form
  • Through the email [email protected]. In this email you must specify:
    • The exact URL of the content that appears in Taringa!
    • The reasons on which the claim is based.
    • Identification and contact information of the person sending the report.
    • Declaration of goodwill.

See report model

The complaints are received by our team that evaluates the content and removes it from the platform if applicable. Immediately, the author of the post receives a notification, giving him the possibility to file a counter complaint.

How complaints are processed

The complaints are received immediately by Taringa! and managed in 24 / 48hs working hours.

An internal team reviews daily all the complaints received in both ways and evaluates the criteria applied. If applicable, the content is manually removed from the platform and the author is notified so that he can file an appeal if he does not agree with the action taken. In case this happens Taringa! has the obligation to activate the content again, and then the parties must continue the case privately.

In which cases a content is removed and in which cases it does not

Taringa! it only removes the contents denounced by Copyright in which the complainant meets all the established requirements to present a claim of this type:

  • Specify if it is the copyright owner or a person authorized to act on behalf of the owner of the copyright.
  • Include contact information, real name, postal address, email and phone number.
  • Identify the work or work protected by copyright that is believed to be infringed.
  • Identify the post that is apparently inflicting copyright and that you want to be removed or deactivated by Taringa!
  • Declaration of goodwill that believes that the material reported makes unauthorized use by the owner of the copyright
  • Declare that all the information provided is true and sign the notification with either a physical or electronic signature

If any of these requirements is not met by the person or institution that files the complaint, the content remains posted on the site.

What happens if Taringa! removed my post for using copyrighted content?

If you receive a notification from Taringa! informing that a content has been disabled by a copyright complaint, you have the possibility of sending a counterclaim arguing the reasons why such material should not be removed from the site. Taringa! will re-evaluate the case and may re-enable the content.

Copyright complaints do not generate sanctions on users in the first instance. However, users who repeatedly incur in the generation of content protected by copyright and who accumulate complaints of this type despite having been notified, may be sanctioned and depending on the seriousness, suspended from the community.

How do I make an appeal if I do not agree with the publication removed by copyright?

If you do not agree with the deletion of a content for copyright complaints, you can send a complaint through [email protected] explaining the reasons, and the company will review the measure. In case it is determined to enable the content again, the complainant will be notified by Taringa! and both parties must maintain direct communication to reach a private agreement.